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FAQs
Generic
What is Noor Health?
How is Noor Health different from other providers?
Why should I buy a plan?
What options are available to me?
How can I sign up for a plan?
How long does it take to access care after onboarding?
Do I need Pre-Authorization to access any services?
Am I covered for medical emergencies?
In the event of an emergency, can I use another healthcare provider?
How can I locate a healthcare provider?
Can I use other hospitals not on your network?
What constitutes an emergency?
Will I be given a card?
Can I access care without this card?
What happens if I lose this card?
Business
What is the minimum number of employees a company requires to be eligible for a business plan?
Are pre-existing health conditions covered under business plans?
Can we customise a business plan?
How many dependents can be registered under a business plan?
Can business plans be upgraded?
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